Product Questions
- How do I Reactivate a Guest?
- How do I run a data sync? (NCR Silver)
- Why can't I see App Downloads data from yesterday?
- What is the difference between new guests and unique guests on the Location Scoreboard?
- How to add a user to the Punchh Platform?
- Why am I getting a 'No Response to Message' error when I attempt to redeem? (Micros)
- How do I update a Location name in the App?
- Why is the app shutting down/freezing/unresponsive on a tablet?
- How to unlink a loyalty account from Facebook?
- Why are menu items missing in the mobile app? (OLO)
- Why is the app telling me to enter a valid email address when logging in/signing up?
- Why are my Bar Codes Not Printing? (Micros)
- How do I add a new location? (Vino Volo Linux OS sites)
- Why didn't my bar code print? (3rd party vendors, Aloha, Brink)
- How did a guest get assigned to a transaction when they don't have Punchh App? (NCR Silver)