Product Questions
- Why does Punchh require MFA for login?
- How do I upload multiple images at once to media manager?
- In what timezone Post Purchase campaigns runs?
- What is Rolling Expiry?
- Are coupon codes recycled if they are not used?
- Does the Checkin Data Export only include loyalty checkin data?
- How to exclude gift cards from being discounted when a promo/coupon is applied?
- Why a new account is created when Guests update their email in Facebook?
- How do I contact Speedline support?
- When trying to approve a campaign submitted for pending approval, why it is no where to be found on Punchh platform under campaigns tab?
- How can I mark an active redemption code as honored for the test user on the Punchh Platform?
- What is the Punchh.exe and what does it do?
- Why the API response throws the error message '["Another transaction is currently accessing the same code. Please try after some time."]' when reward is redeemed on online order?
- Why is my campaign still "Active" even though the end date has passed?
- What is the process for upgrading to a new Aloha version while replacing the Aloha BOH server?
- What features does Punchh support with Yext?
- How to install Punchh on Yext
- How do I create a Custom List Segment from a CSV with guests email addresses?
- POS Coupon Messages On Receipts
- How do I create a Custom List Segment from a CSV with guest Guest Ids?
- Will offers or emails from campaigns be delivered to guests first?
- How do I create a Custom List Segment from a CSV?
- Why is the Punchh button unresponsive? (Micros Simphony)
- How can we modify the CSS for online ordering single sign-on pages?
- When trying to login/signup via rewards website, why it is redirecting to another login page even after entering correct account credentials?
- What is a Referred Guests segment?
- Why we are unable to remove the phone number from a guest profile?
- What does total payments failures in payment report means?
- What does the 'Add unsubscribe link to the email' button in Post Check-in and Signup campaigns do?
- Can a referral code be changed after the account is created?