Product Questions
- Why is the content of the email of my campaign not updated even with me editing the Email Template?
- Naming Redeemable
- Why double space is not considered while searching for a Redeemable?
- Unable to create and add email templates to campaigns
- How long does it take Freshserver to update the config files after a fresh install (Aloha)
- Why are guest accounts showing Checksum errors when trying to scan barcodes? (Brink)
- Why is my Qualification Criteria not working properly when the Receipt Hour qualifier is set with the "between" operator?
- Why are modifiers being unexpectedly discounted?
- What's a location group? How do I create a location group?
- Which permission in the admin role handles "Campaign Beta" page access?
- In which POS can Punchh disable barcode printing on receipts with a redemption?
- How to fix a row showing up as stacked elements in an email template when opened in mobile?
- What is the difference between Rewards in the Campaign Summary and Total Rewards in Redeemable Associations list?
- Is there any way to remove the redeemable completely from a guest profile?
- User Mailer Notification template
- Do campaign expiration fields override the points expiration rules set in the Cockpit?
- Can short key for a location configured on the platform be of 2 digits or 3 digits also?
- Does Last Device Used Segment only include mobile app users or mobile browser as well?
- Are Recall Campaigns based on Scan Time or Receipt Time?
- Why Non-Loyalty Sales are showing a negative number in the Audience Analytics section?
- Can I notify guest over a cellular text message regarding the campaign with a deeplink to open that offer in the app?
- What is the error reflected on the guest timeline when the receipt is cancelled at the POS?
- When does the checkin Void notification template is triggered?
- After updating my Day Part Hours, how long does it take for my Day Part Segments to update?
- How to receive notifications for any changes on Dev Portal?
- Does Micros Simphony support multiple redemptions?
- Why are 16 digit numbers ending in a zero on data exports in Excel?
- Which permission a Role need to have enabled to add store properties for a location in the mobile app?
- How does the integration with Google Food Ordering and Aloha work?
- Does Micros RES 3700 send subtotal information to Punchh?