Product Questions
- Lapsed Guests Trend
- How do I check the location key at store (Aloha)?
- Why am I not receiving a test email when testing a campaign?
- Can I make changes to the CSS file for our iFrame?
- Why Do Email Engagement Stats Differ Between The Classic and New Campaign Performance Page?
- How does "Return reward to guest's account if redemption is not honored or if redemption code expires" feature works.
- How to update end date for a redeemable
- Why Don't Guests Earn On Delivery Fees If No Earning Exclusion Is Configured?
- Sendgrid email engagement stats data export
- How to update web redemption expiry countdown
- How do I test an Announcement?
- "error":"Business not found" for WiFi Setup through Aruba Access Points
- Can I get access to our Twilio Dashboard?
- Segments: Difference between AND, OR, NOT INCLUDING
- Why did my guests points seem to randomly expire / disappear?
- Why Don't Unique Guest Values Match Between The Dashboard Landing Page & The Location Scoreboard?
- How long the old segment attribute ‘'has birthday’ checks the DOB for the current year or the last 365 days from the date selected?
- Which birthday attribute is required to be used new Segment Beta and how it works in old segment?
- Why I am getting error "Segment cannot be deleted as it may have connected campaigns/complex segments" while deleting the segment?
- What is the difference between segment attributes "Program Join Date" and "Onboarding Date"? (Segments BETA)
- Why Check-in Data export shows Blank entries for channel field?
- What is a NULL checkin?
- Why is the "Same Store Sales" report (in Analytics > Store Sales) not showing any data?
- Why is the User field sometimes blank in the Coupon Redemption Report?
- Why doesn't my Promo Campaign show up in the Redemption Data Report?
- Why is the Redemption Receipt Number field sometimes blank in the Coupon Redemption Report?
- How to run PunchhConf.exe Silently for Aloha
- What is the difference between a checkin displayed on the guest timeline with finger icon and one without finger icon?
- If the mobile app is missing from the Apple App Store or Google Play Store
- What day is the first day for the Week of Reference setting?