Product Questions
- How to enable "Email Marketing Subscription" checkbox in the brand's iframe?
- How to build a segment of guests that joined e-club before a specific date?
- What permission is needed to access the Punchh Knowledge Base?
- Why is there no data in 'Email Engagement Stats' once the campaign has started?
- Why did guest receive a Recall Campaign multiple times?
- the next day and Next Working Day meant in Compression Campaigns?
- Can we add multiple email address to the distribution list for App feedback?
- How to add an image to the redeemable from the platform?
- How to remove the redeemable image from the platform?
- How to change the existing redeemable image from the platform?
- How to create a custom list segment using the Segment Beta?
- How can I change the messaging of a Push Notification in a campaign?
- How many slots are supported for Scratch and match game?
- Game - Scratch Match & Win
- Why admins are unable to Export Location scoreboard even with the permission enabled on their admin account?
- How to check if Kid's Birthday was added/changed recently?
- Where can I update the "Share Invite Code" description?
- Getting error, "Cannot delete record because of dependent rewards" when attempting to delete Location Group
- What is the purpose of the "alohapunchh" logs?
- Why won't my card scan on the "Scan Your Card" feature on the app?
- How Redemption wait period affects the redemption of rewards?
- What points are shown when we use extra_points tag in post check in campaign?
- How does Punchh identify each mobile device used by guests?
- How to make sure background music/audio is not interrupted when app is launched?
- Why are guests receiving multiple System Notifications for "Only Once Ever" Guest Frequency?
- Will a Physical gift card can be added to the app again after a user deleted it earlier?
- How to set Guest frequency in Segments for Recall Campaigns ?
- Why am I getting the error "Unable to update location: Arrival Geofence can't be blank" when attempting to edit location information?
- Why is Segment Guest Size different from Gifted Rewards in Post Check-in Campaign?
- Why are guests' redeemables expiring at a different time than 11:59PM?