Product Questions
- How do I adjust the default Redemption Confirmation message?
- Why am I not getting Test Notifications?
- How do I reactivate a daily schedule in the Punchh Platform that has been deactivated?
- How do I deactivate or delete a daily schedule in the Punchh Platform?
- What does the Total Spend in the next 7 days stat in a Recall Campaign capture?
- Can I embed a publicly hosted video into the Bee Free email editor?
- How do I delete a guest from the Punchh Platform?
- Why are a larger amount of Guests falling into the Top N Loyalty Guests at each Location Segment Type?
- How can I make a redeemable with Sum of Amounts apply to a specific amount of items on the check?
- How can I tell if our modifiers are showing up correctly in Punchh?
- How do I transfer all eClub members or loyalty members from one favorite location to another location?
- Can we change the Minimum/Low Feedback Rating Threshold?
- Why aren't campaigns showing up in the Advertised Campaign list?
- Why are guests with zero points getting an expiration notification?
- Why is the Calendar to schedule a Campaign reflect days in the Past?
- Why isn't my Item ID Line Item Selector working?
- How can I bulk update the location hours on the Punchh Platform?
- When using coupons and promos in the app, why do I receive the, "Coupons are not configured for this store" error?
- What is the Toast workflow for barcodes to print?
- How do I update/change a Guests Favorite Connected Location?
- How do I update a Location Phone Number?
- Why does the Campaign Analysis show no data?
- Why am I receiving, "Error creating schedule: Start Time Campaign schedule time should be in future" when creating a Campaign?
- How do I edit/remove a Phone Number from a Guest Timeline?
- What to do when an Android Beta Tester can't access the live app upon launch?
- How do I disable point expiration temporarily?
- How to do Barcode Lookup for online orders (Brink)
- How do I find a receipt in Punchh? (Online Order)
- Where can one see if a mass gifting campaign was processed successfully?
- How to extract Connected Locations data for "eClub" or "eClub and Loyalty" using the Guest Data export?