Product Questions
- How to manually reinstall the Punchh dll and executable files in Aloha?
- How Punchh discounts applied at the POS appear in the receipt?
- Why is my Birthday Campaign delivering its reward one day after the guest birthday?
- Which is the equivalent filter for segment type (OLD) ‘Total Points on Current Card’ would be in Segments Beta?
- Why the segment type "Current Reward balance" not pulling the guests who have the points in their current card?
- Which segment type in old Segment section is used to pull points from the current card?
- What value the segment type "Current Reward Balance" pulls?
- Why is my Notification Template or email reflecting the wrong amount of current points to the guest?
- How long are POS logs stored?
- What is the Reset Password URL used for?
- How to raise support ticket to valuetec?
- Campaign Processing Progress Bar
- What is the date/time format used in the "Receipt Time" field when testing a Qualification Criteria?
- Barcode Lookup Time zone
- Why the online order shows order on the Punchh platform after few days with respect to redemption applied date with the same transaction number?
- Can I obtain a report of the current points available for each guest?
- Why isn't the "Set Gifting Limit" working for Campaigns Beta Post Checkin?
- Does the Guest Data export display current points available balance?
- Would there be two different barcodes produced for a split checks?
- Worldpay Support Contact
- Sum of Amounts Incremental only shows "Line Item Exists" Item Qualifier option
- Can Punchh remove a Guest's data from all Punchh systems upon request?
- How do I check the location key at store (Aloha)?
- Why am I not receiving a test email when testing a campaign?
- Can I make changes to the CSS file for our iFrame?
- Why Do Email Engagement Stats Differ Between The Classic and New Campaign Performance Page?
- How does "Return reward to guest's account if redemption is not honored or if redemption code expires" feature works.
- How to update end date for a redeemable
- Why Don't Guests Earn On Delivery Fees If No Earning Exclusion Is Configured?
- Sendgrid email engagement stats data export