Product Questions
- What does " Guest uses an Unknown Device" indicate on a guest's timeline?
- Why is a Punchh campaign email displaying strangely in Outlook?
- How do I create an API key in my brands sandbox or production environment?
- How do I export data immediately from the Punchh platform?
- What is Order Throttling in OLO?
- How does OLO host images for menu items?
- How do I view all transactions for a location regardless of earning status, by date?
- Why are Aloha locations not receiving updates after the scheduled roll out?
- Which orders does the Max Redemption configuration apply?
- What does the "Unit in Aloha not found in store listing" error indicate?
- How to check the campaign name/id through which redeemable was gifted in the event created on the guest timeline?
- Why am I not able to choose locations on my dashboard landing page?
- In general, what does a 400 error indicate in the app?
- What is an eCLub Widget?
- Can I add new Widgets/Sources for the Punchh Loyalty iFrame?
- Where do I add new eClub Widgets for the Punchh iFrame?
- What does the "hit target menu item price for min priced matching item for one unit" processing function do?
- How can I cap the amount that is able to be redeemed on an offer/ redeemable?
- What fields are included in the CSV exported from a Post checkin message campaign using the Campaign Summary export?
- Can I get a list of guests that received a Push notification from a campaign?
- Creating an RSS Feed for Employee Reviews
- What does the "lag duration" field do in the redeemable set up?
- How to cancel a mobile app order
- Can Punchh support add or remove Admin Users in a business's platform?
- When sharing a referral link, why does the link provided not work/navigate nowhere?
- What does "Employee Name Not Sent By POS" mean when looking at the Employee Reviews section?
- Does Guest Data Export include Facebook signups not made through the app?
- How does the "More than or Equal to" line item selector processing function work with the "Item Name" attribute?
- What permissions are required to export user details for CCPA compliance?
- What is an Invalid (Card) or Redeemable (Card) in Punchh?