Punchh Product User Guide

Developer Portal & API

• Updating Custom Profile Fields with the Punchh Platform API

Guests

• Segments BETA
• Profile Fields

Campaigns

• Anniversary Campaign
• Challenge Campaigns

Acquire

• Text To Join

Analytics

• Campaign Summary Dashboard
• Audience Analytics

Support

• What is the difference between Participation Rate and Average Visits in the Dashboard?
• Why can't I deactivate a Guest's account?

Settings

• Email Editor
• Permissions
• Surveys

Dashboard

• Punchh Offers & Program Types
• POS Console

Merlin

• Merlin Home
• Merlin Segments
• Merlin Segments | Segment Types, Methodology, Definitions, and Strategies