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  1. Punchh
  2. Punchh Product FAQ's

Punchh Product FAQ's

Find answers to commonly asked questions about the Punchh Platform, POS Integration, and more.

Product Questions

  • Campaign Alert
  • Why are guests not qualifying for location specific promo codes?
  • How does Location Based Segments works for eClub guests?
  • Can we remove the user accounts that are sharing devices from the timeline snapshot?
  • How can we confirm if a guest shares a device with another guest?
  • How does a Qualification Criteria interact with line items of type "D"?
See all 2181 articles

Accessing Support Center

  • How do I access the Punchh Support Portal? (Single Sign On)
  • Punchh Inc. Knowledge Base Disclaimer

Internal FAQs

  • What is the difference between 'Close' and 'Done' button on Revel POS?