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  1. Punchh
  2. Punchh Product FAQ's

Punchh Product FAQ's

Find answers to commonly asked questions about the Punchh Platform, POS Integration, and more.

Product Questions

  • What can I do if the PunchhInter.config is blank?
  • Why there are no stats under Average Per Location column in Month on Month report?
  • How do I enable Multi-Factor Authentication (MFA) in the Punchh platform?
  • Why the message "This barcode is already registered to your account" is displayed while scanning the receipt?
  • Can I export coupon codes as QR codes?
  • Why is the Analytics section of the Dashboard missing from my account?
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Accessing Support Center

  • How do I access the Punchh Support Portal? (Single Sign On)
  • Punchh Inc. Knowledge Base Disclaimer

Internal FAQs

  • What is the difference between 'Close' and 'Done' button on Revel POS?