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  2. Punchh Product FAQ's

Punchh Product FAQ's

Find answers to commonly asked questions about the Punchh Platform, POS Integration, and more.

Product Questions

  • Lapsed Guests Trend
  • How long the old segment attribute ‘'has birthday’ checks the DOB for the current year or the last 365 days from the date selected?
  • Which birthday attribute is required to be used new Segment Beta and how it works in old segment?
  • Why I am getting error "Segment cannot be deleted as it may have connected campaigns/complex segments" while deleting the segment?
  • What is the difference between segment attributes "Program Join Date" and "Onboarding Date"? (Segments BETA)
  • Why Check-in Data export shows Blank entries for channel field?
See all 2917 articles

Accessing Punchh Developer Resources

  • Punchh Developer Portal - Scheduled Maintenance 28-29 April 2022
  • How can I request access to the Punchh External Developer Community Q&A site?
  • How can I request access to the Punchh Developer Portal?
  • Punchh Developer Portal Migration - FAQs (December 2021)

Accessing Support Center

  • How do I access the Punchh Support Portal? (Single Sign On)
  • Punchh Inc. Knowledge Base Disclaimer

Internal FAQs

  • What is the difference between 'Close' and 'Done' button on Revel POS?