Punchh Product FAQ's

Product Questions

• Lapsed Guests Trend
• How do I check the location key at store (Aloha)?
• Why am I not receiving a test email when testing a campaign?
• Can I make changes to the CSS file for our iFrame?
• Why Do Email Engagement Stats Differ Between The Classic and New Campaign Performance Page?
• How does "Return reward to guest's account if redemption is not honored or if redemption code expires" feature works.

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Accessing Punchh Developer Resources

• Punchh Developer Portal - Scheduled Maintenance 28-29 April 2022
• How can I request access to the Punchh External Developer Community Q&A site?
• How can I request access to the Punchh Developer Portal?
• Punchh Developer Portal Migration - FAQs (December 2021)

Accessing Support Center

• How do I access the Punchh Support Portal? (Single Sign On)
• Punchh Inc. Knowledge Base Disclaimer

Internal FAQs

• What is the difference between 'Close' and 'Done' button on Revel POS?