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  1. Punchh
  2. Punchh Product FAQ's

Punchh Product FAQ's

Find answers to commonly asked questions about the Punchh Platform, POS Integration, and more.

Product Questions

  • Lapsed Guests Trend
  • How do I check the location key at store (Aloha)?
  • Why am I not receiving a test email when testing a campaign?
  • Can I make changes to the CSS file for our iFrame?
  • Why Do Email Engagement Stats Differ Between The Classic and New Campaign Performance Page?
  • How does "Return reward to guest's account if redemption is not honored or if redemption code expires" feature works.
See all 2925 articles

Accessing Punchh Developer Resources

  • Punchh Developer Portal - Scheduled Maintenance 28-29 April 2022
  • How can I request access to the Punchh External Developer Community Q&A site?
  • How can I request access to the Punchh Developer Portal?
  • Punchh Developer Portal Migration - FAQs (December 2021)

Accessing Support Center

  • How do I access the Punchh Support Portal? (Single Sign On)
  • Punchh Inc. Knowledge Base Disclaimer

Internal FAQs

  • What is the difference between 'Close' and 'Done' button on Revel POS?