Punchh Product FAQ's
Find answers to commonly asked questions about the Punchh Dashboard, POS Integration, and more.
Product Questions
- What does " Guest uses an Unknown Device" indicate on a guest's timeline?
- Why is a Punchh campaign email displaying strangely in Outlook?
- How do I create an API key in my brands sandbox or production environment?
- How do I export data immediately from the Punchh platform?
- What is Order Throttling in OLO?
- How does OLO host images for menu items?
Accessing Support Center
- Punchh Inc. Knowledge Base Disclaimer
- How to check/identify the fraud suspects based on the defined Detection Rules?
- How to set an activity detection rule for a user who has visited more than a threshold in last n days?
- When the "guest could not be deactivated" error appeared on Platform?
- Support Center: First Time Log In