You may be using one of the following Deeplink Tags in your emails and Notification Templates:
If you're seeing the wrong amount total, try swapping out the Deeplink Tag you're currently using and use one of the others listed above.
Whenever testing or making these edits, make sure to update both the Text Email Template and the HTML Source fields. Otherwise the changes won't take effect.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at:https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket,click here)