No, Punchh is a data processor under the terms of General Data Protection Regulation (GDPR), meaning any requests must be completed directly by the Brand utilizing our service, as they are the data controller in this scenario.
You may need to deactivate or delete a guest and their data for a variety of reasons. To ensure security and General Data Protection Regulation (GDPR), Punchh does not delete guests' accounts in any situation. As per the current functionality, it is not possible to recover a deleted user once the process is completed.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)