When creating a segment with Punchh, you can add multiple layers to introduce complexity. These layers are joined together using logic from segment connectors: AND, OR, NOT INCLUDING.
|Connector||How it Functions|
|AND||In order for a guest to be in the segment, they must meet all of the segment criteria.|
|OR||In order for a guest to be in the segment, they must meet at least one of the segment criteria.|
|NOT INCLUDING||In order for the guest to be in the segment, they must meet the first criteria, but not the second criteria|
Keep in mind that multiple connectors can be used in a single segment. The order and grouping of the criteria is also important for determining which guests will ultimately fall into the segment.