If your brand's mobile app is missing from the Apple App Store or Google Play Store, this is usually the result of one of the following:
- New terms and conditions and have not been accepted
- Bill has not been paid
Please check your accounts and review the above:
If the terms and conditions have been accepted and there are no exceptions with your bill, and the app is still not available, please contact Punchh Support. (For help submitting a ticket, click here)
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)