If you see this error when testing an FTP Endpoint:
Does not seem to be working: 530 Not Logged in,the protocol is forbidden by the server.
...it can be caused by several issues:
- incorrect Protocol
- incorrect Username
- incorrect Password
- incorrect Port
Please double check your endpoint information and try again. Also, try selecting a different Protocol. If the test passes, you'll see this message:
If you've confirmed your information is correct and the issue persists, please submit a ticket to Punch Support. For help submitting a ticket, click here.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)