If a guest can not see the Pay option when trying to purchase a Gift Card in the mobile app, please have them double check the credit card information is correct.
If the credit card information is incorrect, the system will recognize this and not provide the Pay option.
Here is an example of what the Pay option will look like this (may differ depending on your specific Brand's design choices):
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)