If you find out that the modifiers of a reward are being discounted incorrectly (e.g. you want only to discount the item not the item + modifiers), please follow these next instructions:
1) Go to Settings > Redeemable > Choose the Redeemable you want to edit > Go to Step 2 Eligibility > Click on the hyperlink that is below Choose a Receipt Rule.
2. Now you are in the page Edit Qualification Criterion. In this page, you'll need to scroll down until you find the Line Item Filters section and there you'll need to click the hyperlink next to it.
2.1. This will take you to the page Edit Line Item Selector, in this section you'll need to make sure that the box Filter Item Set is not configured with Base Items and Modifiers.
3. Now, to make sure that everything is working properly, back in the Edit Qualification Criterion page. You'll need to scroll down until you find the section Item Qualifiers. If you have multiple Line Items here, you'll need to click in the hyperlink of each one of them and make sure none of them are set to Base Items and Modifiers.
Warning: Take in consideration that only with one of the Item Qualifiers being configured with "Base Items and Modifiers", the discount will apply wrongly. So, you must be extra careful when checking this out!
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