The Campaign Summary includes only non-perished rewards whereas Total Rewards in the Redeemable Associations list includes both perished and non-perished rewards.
What is a perished reward?
Perished rewards are those rewards that are not staged (when a redemption code is generated and activated in the app) and have gone past their expiry date if one was specified.
Example: If the reward is valid until Nov 15, 2020 and it was not redeemed then it will be moved into the category of perished rewards and will be removed from the guest's account after Nov 15.
What's the difference between staged or unstaged redemption codes?
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)