When creating a Segment that is Guest Profile Based, there is an option to select Last Used Channel or Last Device Used (Beta). You can then look at a segment based on Android users, iOS users, or both sets of users.
This option does not account for users who have accessed their Loyalty Account through a mobile browser. It's strictly looking at users who last accessed their Loyalty Account through the mobile app made for iOS or Android.
Segment options (non-Beta):
Segment options in Segment Beta:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)