Recall Campaigns are based on the Scan Time (NOT CHECK-IN TIME). They are based on the time that the translation was created in Punchh.
This person has a receipt date of February 11th that was scanned on February 14th.
Then, he received a 14 day Recall Campaign on February 28th
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)