If the Email Editor is toggled off:
and no custom HTML is utilized, then the system defaults to the User Mailer template that can be found under Settings > Notification Templates.
When messaging a guest through the guest timeline, or any campaigns or notification templates where custom Html is overridden, the html you enter for this template will serve as the default header/footer stylization. User mailer written html is applied to campaigns where custom html is not written.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)