If your brand has made a change to the Domain Name System (DNS) for your brands online ordering this may cause the ordering fucntion to stop working in the app. These URLs are stored on the Punchh side and will need to be altered to match any changes.
These fields containing the URLs are restricted to Punchh employees. If you need these altered please reach out to Punchh support with what has changed and what the new URLs are.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)