If receipt transactions made in Toast POS from a particular location are not being populated in Punchh, or only receipts with loyalty transactions and online orders are showing up while non-loyalty receipts are missing, please contact Toast Integrations Support.
Toast is a 3rd party integration, meaning that they develop and manage the integration with Punchh. Toast will be able to change some settings on their end to allow the Toast integration at the location in question to send all receipt data to Punchh.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)