Whenever you create a custom segment by uploading a CSV, you receive an email from Punchh with information on the file name uploaded and the name of the segment along with the status.
File Status :
Success, numbers notify the total number of users added to the segment using the CSV.
Invalid, a number of users rejected being invalid. Please be advised to check the email address or the guest ID is correctly entered while creating a CSV. To verify that the CSV file is formatted correctly, please check the article.
Total, the total number of users in the file including Invalid and success.
NOTE: Deactivated users do not contribute to Invalid.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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