If a redeemable is not working for a specific location, it maybe that the redeemable is set in a way that it can only be redeemed at some other location.
- To verify, Navigate to Support > Redeemables:
- Click on the name of the redeemable that is not working.
- Navigate to Validity:
- Scroll down to Additional Options > Redeeming Locations:
If a location is selected here, the redeemable will only work at that location.
If the redeemable is required to work at all locations, this field will need to be left blank.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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