When creating a recurring campaign, such as a Mass Gift Campaign, you can confirm if the campaign has been triggered by verifying the following:
- Review the guest timeline to see if they have received the Campaign Notification and verify the Frequency (I.E. Daily, Weekly, Monthly, etc.) is triggering correctly.
- Go to the campaign and view the top righthand side to see the Recurrence drop-down:
If there are any missing dates after confirming the following steps, please reach out to Punchh Support for help.
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