When viewing a segment, you may see that the dashboard showing "0" for size and subscribers and not populating the correct data:
To correct this, you may do the following:
- Go to the top right hand side of the Segment page
- Click on "Refresh"
Once refreshed, you will see the data populate on the segment dashboard.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)