The Punchh.cfg file holds many configuration settings that are vital to make sure the POS at the store is able to communication with Punchh, one of which is the PosURL. This URL tells the POS where to direct it's communication with Punchh. If this URL is not correct, it can cause errors with earning, redeeming, or even guest lookup.
For most brand's, the PosURL should be set to https://pos.punchh.com. If you are uncertain if this is the case for your brand, you can quickly verify by checking the Punchh.cfg file from another store that is already up and running.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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