OLO implements service fees for brands for varying reasons (Ex: % of total on delivery orders) and those service fees will show in the itemized checkout during online ordering.
If the line for Fees doesn't appear in the App, and as a result, the total doesn't match the itemized $ amounts, an app update will be required for the app to properly display the associated Fees. An App update will be coordinated via your CSM.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)