Receipt Tags are applied upon checkin to the receipt used by the guest for the checkin. If the receipt is not used for a checkin, a Receipt Tag will not associate to it.
As a result of this, non-loyalty receipts or receipts from non-loyalty transactions won't be usable for Punchh functions based on receipt tags like Segments or Reporting.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)