Sometimes row elements in email templates will show stacked instead of one row for guests using certain mobile email clients. To avoid this, follow these steps:
- Go to the email template in question (Settings > Email Templates > Choose template)
- Select each element of the row in question, and enable the option "Auto width" for each element
3. Press button "Save & Publish" to save your changes
Note: If the row elements are images, make sure the images are exactly the same size, or else the image size might get distorted/skewed after enabling "Auto width"
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)