Punchh has the capability to ensure that new guests use a unique phone number at the time of signup.
- If a guest tries to reuse a phone number already taken by another guest, they should be getting an error indicating that the phone they are trying to use is already taken by another guest.
- By making the phone number a requirement at signup, you are therefore ensuring that guests are limited to a single account with a unique phone number.
- This capability is enabled individually by brand. Please submit a ticket to Punchh Support if you would like this feature to be enabled for your brand.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)