If you're running a post checkin campaign and see that your guests are being awarded points with a delay from the time that the receipt was scanned, check to see if Pending Points is set up for the brand under cockpit > earning > checkin update
- Check the value listed in "Receipt Update Delay Minutes" to determine how long it will take for post checkin rewards to be awarded after checkin.
For more details on the overall configuration of this section in the dashboard, please see:
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