Before you install Punchh for the first time, you need to:
Verify that your location store number are correct and setup in the Punchh Platform
Ensure the Firewall/AV setup is complete (See: NCR RPOS POS- System Firewall/AV Setup )
Ensure RPOS/RLM is configured for Punchh (See: NCR RPOS/RLM- POS Configuration for Punchh )
Provide the Implementation Manager the configure PortNumber in RLM
Punchh will provide PunchhRposSetup.exe file for install. This .exe can be ran via command line as a silent install
Command Line Install:
Step 1: Create a .bat file with this content below and set the store number.
Step 2: Place the PunchhRposSetup.exe and the .bat file above on the site controller in the same folder.
Step 3: Open Command Line (Start → type CMD → enter)
Step 4: From command line, go to the directory where you placed the .bat file and the PunchhRposSetup.exe file.
Step 5: Type PunchhRposSetup.exe /store= [store number here]
(eg. PunchhRposSetup.exe /store=100)
If User Account Control is enabled, you will have to select YES to allow to continue to install
Step 6: When the install is completed, the command line window will close.
Step 7: To verify install and check the logs to to the directory where you have the .bat and PunchhRposSetup.exe file, and there will be a log present “punchhinst_computername.log”
Scroll to the bottom of the log and verify here you have a successful install.
Listed here are the installed executables and their functions
A windows service that communicates on TCP port identified when setting up RLM.
A windows service that checks throughout the day for program and settings updates.