When searching stores in the mobile app, the behavior that can be expected depends on how you are searching. When searching stores using location services, nearby stores will be shown based on their proximity to you.
However, the same is not the case if you are manually searching by zip code, city, or state. In these instances, searching for locations will only be show stores in which the contents of your search are found in the location details, such as an exact match to the city, state, or zip code of the location itself.
If you would like to have the search function updated to show nearby locations when manually searching, an app update will be required. Please contact your CSM to discuss this further.
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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