If you are seeing a discrepancy in Loyalty sales from the Dashboard vs. Analytics Audience, it is due to a time zone difference. Dashboard Loyalty sales are displayed in business time zone. Analytics Audience Loyalty sales are displayed in UTC and can be found in Analytics > Audience > Loyalty.
Note: Loyalty sales are based on the earnable amount in Loyalty checkins.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)