To find out how many test notifications have been sent from a campaign, you must have access to your brand's SendGrid account.
If your Punchh manages your SendGrid account and you do not have access, please open a ticket with Punchh support to request read-only access or that this information be gathered for you by someone with access.
If you do have access to the SendGrid marketing account for your brand, follow these steps:
- Login to SendGrid
- Navigate to Stats > Category Stats
- Enter the campaign ID in to the search field but do not press enter. This ID is a numeric value found in the URL for the campaign you are trying to search for.
- If test notifications have been sent from this campaign, you will see two separate results in the drop down. The campaign with -testing at the end will show stats for test notifications sent from this campaign. You should select this option.
- The page you see now will show the stats for test notifications for this campaign.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)