This is the expected functionality. if the recurrence is configured in the redeemable settings, it will not be displayed in the campaign drop-down list.
Our team has recently made these changes where the recurring redeemable (for which recurrence is set in redeemable settings) will not be displayed for selection within the campaigns. In such cases, we would suggest utilizing recurring frequencies within mass campaigns to reward the guests.
Please be assured that the existing campaigns utilizing such redeemable will continue to work as it is, however, new campaigns will not see those redeemable for selection.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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