The error "Not enough points" is displayed when the requested reward is greater then the current reward available under the guest's account. For example:
- If a guest has $47.86 in his account and he made a request of $50 through the app then in the app the error displayed will be:
App will not allow this request but it will create an entry on the guest's timeline which will be displayed as the below screenshot and the error will be "Not enough points":
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)