To redeem a reward/mark an active redemption code as honored,
- Navigate to Support >> Redemption codes.
- Search the redemption code (ensure the correct time duration is selected).
- Tap on 'Mark as Honored'.
This will redeem the redemption code for the redeemable in your account.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)