To check the Campaign by which the Offer emails were sent to the guests in SendGrid follow the below steps:
- Go to Sendgrid and select the Brand Marketing user account.
- Click on the 'Activity' Tab
- Search for the email address to which the offer email was sent
- A list of activity for that user will be displayed i.e. offer emails sent to that guest
- The numeric value in the red block is the Campaign Id through which you can search the Campaign in the Punchh Platform.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)