If your eClub upload is failing for every guest and every name on the list is followed by the Upload Error stating "Email can't be Blank|Email is invalid" as seen below,
This is likely due to the Email header in the CSV being input incorrectly as seen below.
- The header must always be input as Email, not Email Address.
- You should always check for any spaces misspelling or extra characters as well.
- Any of these errors in the Header will cause the upload to fail and not recognize the email column in the CSV
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)