The Email engagement stats for the campaigns are fetched directly from Sendgrid and are displayed as it is in the Campaign summary page in the Platform.
Email engagement stats include numbers and percentage of the below attributes:
- Unique clicks
- Unsubsribes
- Bounces
- Spam Reports
Note: No additional calculations are performed before displaying them on the Campaign Summary Page.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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