Newly created location groups take about an hour to update in the Punchh platform before they are ready for use/ scheduling in a new campaign. This is because campaigns built targeting location groups target guests that have checked in at those locations and the check-ins must be parsed in the background shortly after the group is created.
It is best practice to allow at least an hour to pass after creating a new location group, before using that new group in a campaign.
In the campaign, the message below appears to bring this to the user's attention:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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