NOTE: The setting below is a business wide setting and can only be activated by your customer success team. It is not available for admin users of thebrand.
In order to make any changes to this setting, please contact customer success and let them know you would like it activated or deactived. When the box is checked, rewards that are not honored when their redemption code expires will be returned to guests' accounts within minutes of the code expiring.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)