To enable Franchise Admins to utilize locations for segment and campaign setup, you will need to add each location to the Admin Users Accessible Locations please follow the steps below:
1. Settings > Admin User> Search for the admin account & click on the name > Edit Admin page will appear > Accessible location
2. Then select the location from the list:
3. Click on 'update' and it's done.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)