If you see "earnable amount" at the bottom of a receipt, this is the amount that qualifies for the loyalty earning rules set up for your business after the line items' values are summed and processed by the qualification criteria you've set up as an earning rule.
For example, the receipt below adds up to 40.32 when totaling the items, but after the items are run through the qualification criteria, 32.52 qualifies for earning, due to the rules set up by the business.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)