There may be times where you want to run a Post Check-in campaign only targeting certain guests in a segment. For Post Check-in campaigns that use a Guest Profile Based segment, intermittent gifting behavior can sometimes occur, if no execution delay is configured.
When using a Guest Profile Based segment for a signup campaign, it is recommended to use an execution delay:
When a guest checks in, it can take some time for the guest information to be processed in Punchh and for them to be captured by the Guest Profile Based segment, especially a campaign containing a complex segment. By setting an execution delay on the campaign, you reduce the risk of some guests not being sent the offer.