The file path for the Punchh or POS config files will be housed:
C:\Program Files (x86)\Punchh\config
This will be for config files relevant to the PunchhConfig.exe such as:
- Punchh.cfg
- <POSNAME>.cfg (Micros.cfg, Aloha.cfg etc...)
C:\Program Files (x86)\Punchh\Bin\Logs
The Punchh installation location will prefix the Log directory. As such, if the Punchh installation was completed elsewhere, this file path may differ.
The logs names begin with the date, for example log 2015-0311-000020.log corresponds to March 11, 2015. You may be asked to provide logs to Punchh in case there are any issues with your integration integration.
This folder may also have a sub-folder
C:\Program Files (x86)\Punchh\Bin\Logs\configs
This subfolder will contain an archive of past Punchh and <POSNAME> config files
Ex.
- 2015-0311-000020Micros.cfg
- 2015-0311-023020Punchh.cfg
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)