When a business uses program type "Points unlock redeemable", in such business points are set as loyalty goal completion after which on certain points set redeemables are Unlocked/Activated under the guest profile.
In this business type no reward is gifting using the guest's timeline, here the reward is only activated as per the points strategies set to unlock the reward.
I have attached an article which may be beneficial to read to know which Notification template will be triggered to intimate the guest that the redeemable has been unlocked:
- Which notification template will be triggered for "Points Unlock Redeemable" business when redeemable is unlocked/Activate?
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