Punchh collects and stores data from every transaction reported to us by your stores' POS (if it has that functionality) plus online orders; this includes both loyalty and non-loyalty transactions. Whenever a loyalty transaction is performed, Punchh checks whatever data included in the transaction against prior non-loyalty transactions to see if any of the information matches. This identifying information includes:
- Email address and matching coupon code.
- The guest's full name as it appears on the transaction.
- Credit card numbers (unmasked last 4 and first 6 digits of CC#).
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)