To view or add a Twilio Short Code or Long Code in the Punchh Platform go Whitelabel > Services > Twillio. The Twilio From Number can be a Long Code or Short Code configured in the Twilio Account and will be used to send out messages to your guests.
Note: If you do not have access to this area of the platform please submit a ticket through support.punchh.com and we can provide the code for you.
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If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)