There may be times where you want to run a signup campaign only targeting guests at a particular location or group of locations. This can be done by creating a signup campaign which uses a Guest Profile Based segment.
First, you'll want to create the segment of guests which should get the signup offer. This article outlines how to create a Guest Profile Based segment which is what you'll want to use to target guests by favorite location:
Once your segment is created, go to Campaigns, select Ongoing > Signup, then press New Campaign:
Choose the name and type of gift you'd like to give to guests, then proceed to the next step where you will select the Segment previously created:
Once this is done and you have configured the messaging to your liking, continue to the next step where the campaign is scheduled.
When using a guest favorite location-based segment for a signup campaign, it is recommended to use a 15-minute execution delay:
When a guest initially signs up with their favorite location selected, it can take some time for the guest information to be stored in Punchh and for them to be captured by the segment. By setting an execution delay on the campaign, you reduce the risk of some guests not being sent the offer.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)